Patch Retention Help Center
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Troubleshooting & FAQs
FAQs
Getting started
Integrations
PlayByPoint
CourtReserve
Settings
Retention Marketing Tools
Messenger: Two-Way SMS Communication
SmartOptions
Digital Waivers
Contacts (CRM)
Kiosks
Customer Journey Campaigns (Automations)
SMS & Email Marketing Blasts
SMS/MMS Messaging
Loyalty & Rewards Program
Forms
TextChat Widget
Email Messaging
Troubleshooting & FAQs
FAQs
Troubleshooting
Getting Started with Patch
General Settings
Analytics & Insights
Dashboards
Recency, Frequency, Monetary Analysis (RFM)
Reports
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Patch Retention Help Center
Troubleshooting & FAQs
FAQs
Getting started
Integrations
PlayByPoint
CourtReserve
Settings
Retention Marketing Tools
Messenger: Two-Way SMS Communication
SmartOptions
Digital Waivers
Contacts (CRM)
Kiosks
Customer Journey Campaigns (Automations)
SMS & Email Marketing Blasts
SMS/MMS Messaging
Loyalty & Rewards Program
Forms
TextChat Widget
Email Messaging
Troubleshooting & FAQs
FAQs
Troubleshooting
Getting Started with Patch
General Settings
Analytics & Insights
Dashboards
Recency, Frequency, Monetary Analysis (RFM)
Reports
Troubleshooting & FAQs
How to Create a Report
FAQs
Why should I use a subdomain as my sending domain?
How to Create a Click-to-Text Link with Message Content
How to uninstall/delete Patch Customer Retention from Shopify store
How to update My Payment Information
Messaging Regulations: SMS & Email
How to change the Kiosk Flow on your Device (iPad & Tablet)
How do I include the amount of Loyalty Cash in my message?
How to Create an Auto-Reply using Message Tags
How do I set up an Abandoned Cart Automation (Customer Journey)?
How do I find my Shopify store web address [XX.myshopify.com]?
How do I create a vCard (Contact Card) for my business?
How to View Past Invoices
How do I get more customers to opt-in?
How do I check to see if my iPad is connected to the internet
How do I determine the frequency an automation should be running at?
How to be compliant with the new email sender requirements for Google & Yahoo
How to add a SmartOffer to your Kiosk Flow
How to clear iPad Cache when using the Kiosk Web App
Why are my SMS messages being spam blocked by carriers?
How do I turn on Abandoned Carts for my account?
How do I set a current, past, or future time value on the Set Fields block?
How to Install the Pixel in Your Shopify Theme Code
How to Check if a Contact is Opted In?
How to Adjust a Contact's Loyalty Points
FAQs - New Email Sending Requirements
How to uninstall/delete Patch Customer Retention from WordPress/WooCommerce site
How do I send a vCard to my customers?
How does Shopify Order Syncing work in Patch?
How to Access and Manage Your Contact Profiles in Patch
What is RFM?
Filtering Based on an Item Purchased
How to use Filter Rules in Patch
Email Sending Requirements - Understanding DMARC
How to Access and Manage the Kiosk 4 Settings Page From a Device
How to Install the Patch Pixel on Your WordPress Site
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Troubleshooting
How to save an existing Email from an Automation Block as a Template
How to save an existing SMS from an Automation Block as a Template
Event Log Overview
Customer Journeys: Approving Blocks
How to Archive an Automation (and Unarchive)
How to save an existing Email Blast as a Template
How do I reset my wireless router or modem?
Email Editor: Fonts & Fallback Fonts
Using the Discount Code Tab for Troubleshooting & Servicing Customers
How to manually install/uninstall the Patch Pixel on your Website (Not WordPress)
How to Archive Blasts (and Unarchive)
Error: No Access to Gateway
How to save an existing SMS Blast as a Template
Filter Out Spam Report Messages in Your Inbox
How to Change Your Device in the Patch Kiosk Web App
See more
